Summary List Placement
Shopify, the e-commerce powerhouse known for creating technology that enables merchants and entrepreneurs to easily set up online stores, had a big 2020.
The Ottawa-based company nimbly launched new products as the world went into lockdown, aiming to help business owners affected by the pandemic swiftly transition to online sales. It grew revenue by 86% year over year to reach $2.9 billion for 2020. At the same time, gross merchandise volume — or the total sales conducted on the platform — rose 96% in 2020 to reach $119.6 billion.
In May 2020, the company announced it was going “digital by default,” meaning that all 5,000-plus employees can be fully remote indefinitely. And in November 2020, the platform that powers brands like Allbirds and Kylie Cosmetics posted its biggest Cyber Monday traffic and sales ever.
The growth is continuing into 2021: Shopify plans to double its engineering team by hiring more than 2,000 new technical roles this year. At the same time, it is aiming to make some key leadership hires as three members of its C-suite plan to depart in the coming months.
What does it take to land a job at Shopify? To get a better picture of the company’s hiring process and what they look for, Insider spoke with Tammy Connelly, director of talent acquisition, Prasanna Ranganathan, diversity and belonging lead, and Kiana Mohseni, director of engineering.
Together, these three employees offer insight into what a strong application looks like, how to prepare for interviews, what experiences they’re looking for, and how to use the interview process to get to know the company.
Here’s what we learned.
Consider how you align with the company’s mission
Shopify’s mission is to “make commerce better for everyone.” That’s not just a phrase the company put on its website never to be mentioned again — the team considers it foundational to its hiring practices.
“In order to deliver on that mission, we really need to hire and retain folks that are engaged, passionate, and excited to solve the problems we’re solving,” Tammy Connelly, director of talent acquisition, said.
That doesn’t mean that an applicant needs to have a background in commerce or retail. In fact, Shopify doesn’t even ask for resumes as a part of its online application process. Ranganathan had not worked in commerce or tech before joining the company.
“I was a human rights lawyer for 13 years,” Ranganathan said. But during his own interview process, Ranganathan saw that industry experience wasn’t a necessity. Rather, Shopify was looking for candidates with experience “making an impact in their respective careers and their respective professions. People who are passionate about the work they did.”
Ranganathan’s passion for diversity and inclusion within the legal profession, judicial appointments process, and policing demonstrated his ability to succeed at the company.
Shopify describes itself as “merchant obsessed,” but Connelly said experience with merchants is less important to them than the “obsessed” part. Shopify wants to hire people who get passionate about the problems they’re trying to solve. To that end, Connelly said, each role has …read more
Source:: Business Insider
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