A train station which serves millions of passengers each year has halted all services to and from the station today.
Damage to an overhead wire has prompted Birmingham New Street Station to cancel all services, affecting multiple rail companies.
Routes to Coventry, Walsall, Wolverhampton and Rugeley are facing severe delays, cancellations and diversions.
And the cancellations will last the rest of the day, according to National Rail, but tickets are being accepted on buses on reasonable routes.
CrossCountry, Avanti West Coast, London Northwestern Railway, Transport for Wales and West Midlands Railway are all affected.
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One passenger posted that Birmingham New Street station was in ‘absolute shambles’ at the moment.
Are you in the midst of travel chaos in Birmingham? Reach out to our reporter at: sarah.hooper@metro.co.uk
National Rail wrote online: ‘Trains running through Birmingham New Street may be cancelled, delayed by up to 60 minutes or revised.’
New Street Station posted on X: ‘We are investigating reports of damaged overhead power lines near Birmingham New Street, which are affecting some services in/out of the station. We will be on site ASAP to assess the situation.’
Routes affected
Avanti West Coast
- London Euston to Wolverhampton/Edinburgh
- Birmingham New Street to Glasgow Central/Edinburgh
CrossCountry
- Plymouth to Derby
- Bournemouth to Birmingham New Street/Manchester Piccadilly
- Cardiff Central to Birmingham New Street
- Birmingham New Street and York
London Northwestern Railway
- London Euston to Northampton and Birmingham New Street
- Coventry and Birmingham New Street
- Birmingham New Street to Liverpool Lime Street
- Birmingham New Street and Crewe
Transport for Wales
- Birmingham International and Chester
- Birmingham New Street and Aberystwyth, Shrewsbury, Crewe, and Holyhead
West Midlands Railway
- Hereford/Great Malvern to Birmingham New Street
- Redditch/Longbridge and Four Oaks
- Redditch and Birmingham New Street
- Bromsgrove and Lichfield Trent Valley
- Birmingham International and Birmingham New Street/Rugeley Trent Valley
- Birmingham International to Wolverhampton
- Birmingham New Street to Wolverhampton/Shrewsbury
- Birmingham New Street/Wolverhampton to Walsall
- Wolverhampton to Hednesford/Rugeley Trent Valley
Passenger Daisy Griffiths told Metro she left Manchester Piccadilly, heading towards Wales, around noon.
‘All went smoothly until Birmingham New Street. We arrived here at about 1.40 pm and have been here ever since. We are blocked in by two trains. One in the front and one in the back of us.
‘These trains have both been evacuated, but we are essentially stuck with little to no service or Wifi to contact anyone or make arrangements.’
Ms Griffiths said she’s missed her connection to her home in Caldicot and missed out on a potential lift due to the delay.
‘The train manager keeps making announcements every 15 minutes, but with no new information,’ she said.
‘It’s just so disappointing. My ticket is also non-refundable, which is just adding to the frustration.’
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