Amazon CEO Jeff Bezos is the most skilled leader among top tech CEOs, according to a new poll.
Eighty-three percent of respondents said they had confidence in his abilities to grow his company and innovate, beating Apple CEO Tim Cook (77%), Microsoft CEO Satya Nadella (76%), Google CEO Sundar Pichai (76%), and Facebook CEO Mark Zuckerberg (71%), according to a survey conducted on Fortune’s behalf by The Harris Poll.
Bezos has earned his top position by transforming Amazon from a tiny online bookseller into an e-commerce Goliath. At the same time, he pushed the company beyond its roots into streaming video, information technology, Kindle tablets, and, more recently, Echo smart speakers while also expanding into physical retail, most notably by acquiring grocery chain Whole Foods.
“Amazon is sort of it’s own thing right now,” Harris Poll CEO John Gerzema said. “It’s like what Apple was 10 years ago.”
But the current landscape is complicated for tech CEOs. Once seen largely as helping make life easier for their users, many of them are now under suspicion amid problems like privacy missteps and the growing sentiment that people spend too much time staring at screens.
In an effort to gauge public sentiment about major tech CEOs, Fortune enlisted Harris Poll to conduct an online survey on its behalf in mid-October of over 2,000 U.S. adults. The group represents the population at large.
The poll found that public confidence in Cook, Nadella, and Pichai was almost neck-and-neck, just below Bezos.
In the past, Apple, and by implication, its CEO, usually ranked much higher than its rivals. But in the latest poll, Gerzema noticed a decline in confidence, which he attributed to a shortage of innovation at Apple compared to during the era of former CEO Steve Jobs, who unveiled the original iPhone and iPad.
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While Apple has continued to grow its revenue, indicating financial health, and has created fast-growing services businesses like Apple Music, the lack of new revolutionary products could be partly why the public gave Cook a lower confidence score than Bezos.
Microsoft’s reputation, on the other hand, has climbed in recent years under Nadella, who is praised as a “competent and visionary CEO,” Gerzema said. Under Nadella, Microsoft shares have reached record highs due in part to Wall Street’s enthusiasm about the company’s shift from older businesses like the Windows operating system to newer and faster growing cloud computing and related cloud software businesses.
The public is probably less familiar with Google CEO Sundar Pichai, because he keeps a lower profile and is outranked by Larry Page, CEO of Google’s parent company, Alphabet. But most Americans seem to think that Google will continue growing under Pichai’s watch, and likely attribute the company’s success to an executive they likely don’t know, Gerzema said.
That said, the Harris Poll survey was conducted before thousands of Google employees participated in a high-profile walkout to protest how the company’s executive team handled several sexual …read more