Cindy Torok is the Ohio woman who was told she could not bring her pet baby squirrel on a plane. She said the squirrel was her emotional support animal, but the staff with Frontier Airlines would not allow it.
Here’s what you need to know.
1. Cindy Torok’s Daughter Says She Called the Airline Ahead of Time to Confirm That the Squirrel Would Be Allowed on the Plane
RT ClayLePard “You asked for it, and here you go! An interview with Daisy the emotional support squirrel and her family after being kicked off a FlyFrontier flight Tuesday night.
Full story: https://t.co/jrwprzJBkl pic.twitter.com/zgyZYxbGLR”
— Clay LePard (@ClayLePardNews6) October 11, 2018
Cindy Torok was traveling from Orlando to Cleveland on Tuesday, October 9. Her daughter Monica spoke with CBS affiliate WKMG-TV in Orlando about the lead-up to the confrontation at the airport. Monica explained that she called Frontier Airlines twice, to make sure her mother was allowed to bring the squirrel, named Daisy, on the flight,
Monica said an airline representative said it would not be a problem as long as the animal remained in the pet carrier. She was also told that Cindy needed to have a doctor’s note with her, confirming that Daisy is an emotional support animal.
But when Cindy Torok boarded the plane with Daisy, she was told the squirrel was not allowed to be there. Both were escorted off the plane. Torok took another flight home the next day. Daisy remained in Florida with Monica and Cindy’s husband Michael, at their home in Lakeland. Monica told the news station, “It was just heartbreaking to me. They were wrong for the way they treated my mom.”
2. The Torok Family Shared the Doctor’s Note That Stated Cindy Needed the Squirrel to Help Calm her Anxiety About Flying
Here is the doctor’s note meant to help allow Daisy the squirrel to fly on an Orlando-Cleveland @FlyFrontier flight Tuesday night. pic.twitter.com/8UMf0RNUTl
— Clay LePard (@ClayLePardNews6) October 10, 2018
Frontier Airlines had reportedly requested a doctor’s note to confirm that Cindy Torok had an emotional support animal. They shared the note with WKMG-TV.
The note was written by Alicia Purdy, a nurse practitioner and psychiatrist at the Peace River Center in Lakeland, Florida. She wrote that she had been treating Cindy Torok since January 2015.
“I am familiar with [Cindy Torok’s] health history and the functional limitations imposed by her anxiety disorder. Due to this emotional need, Cindy has certain limitations related to her anxiety level. In order to help alleviate these difficulties, and to enhance her ability to function independently while flying, I have prescribed Cindy to obtain a pet or emotional support animal. The presence of this animal is necessary for the emotional health of Cindy because its presence will mitigate the symptoms she experiences when flying.
Please allow Cindy Torok to be accompanied by her emotional support animal in the cabin of the aircraft, in accordance with the Air Carrier …read more