Tennessee Tech assistant coach passes away at 28

The college football world suffered a heartbreaking loss over the weekend after the passing of Gerald Howse, a 28-year-old assistant coach for Tennessee Tech University. Howse emerged as a star running back at Siegel High School in Tennessee, then went on to play college football at Northeast Oklahoma A&M and Georgia State. After his playing […]

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THE CHATBOTS IN INSURANCE PLAYBOOK: Case studies on how three insurers are using chatbots to boost customer acquisition, slash claims processing times, and increase staff productivity

This is a preview of The Chatbots in Insurance Playbook from Business Insider Intelligence. Purchase this report. Business Insider Intelligence offers even more fintech coverage with Fintech Pro. Subscribe today to receive industry-changing finance news and analysis to your inbox. Incumbent insurers are using chatbots to transform from passively engaging customers to putting customer engagement […]

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NFL world honors the fallen on Memorial Day

Memorial Day is always a time when people across the United States come together to honor those who made the ultimate sacrifice for their country. On a day of celebrating the legacies of the fallen, appreciating the freedoms that they gave their lives to protect and honoring heroes, the NFL delivered. The NFL has always […]

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Brex and Zendesk crunched their customer data and created a presentation to help startups jolted by crashing sales. Here’s what they learned.

Brex, the fintech startup that sells primarily to other startups, just shared its framework for handling customer support during the economic crisis. Many startups have been advised by investors and advisors to cut costs and extend their runway, but without clear guidance on how to do so while maintaining customer relationships. In an analysis of […]

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