Punters left underwhelmed by festive rooftop ice rink without any ice

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A group of friends said they felt ‘scammed’ after visiting a ‘rooftop ice rink’ which was actually made of plastic tiles.

Lupe Baeyens booked the Bussey Rooftop Bar for her friends as the ‘perfect way to kick off Christmas’.

However when they arrived at the venue in Peckham, south London, they were dismayed to find the advertised ‘ice rink’ contained no ice at all.

Ms Baeyens, a social media manager, explained: ‘We expected to be able to skate as all the posters were advertising a a glide along.

‘After we got our skates, we saw there were only two other people there and there were plastic tiles instead of ice.

‘We realised then that they wouldn’t have been able to get all the ice onto a high rooftop.

‘As soon as you tried to skate, you would get stuck in the plastic and fall forward and there was no way you could glide.’

Lupe Baeyens was hoping to have some festive fun with her friends at the Bussey Rooftop Bar in Peckham, but found the ice rink to be a fake set up with plastic tiles (Picture: Jam Press)

She and her friends left the bar after just 20 minutes and received a refund after complaining about the let-down by email.

While admitting the experience was a ‘good laugh’, she said it was physically impossible to skate on the fake ice flooring.

The venue, which is also available for group hire, is promoted as a ‘state-of-the-art synthetic skate-rink’, with the bar acting as a ‘cosy, après ski winter lodge’.

Ms Baeyens paid £15 per head for the skate and said she felt ‘a bit scammed’ by the sub-par experience.

She added they had got bored within ten minutes as the atmosphere was also poor with fellow punters reportedly similarly unimpressed by the wintery offer.

‘We thought it was hilarious but we felt a bit scammed as all the advertising said “ice” and even the big screen on the rooftop said “ice”, and there was a picture of people skating,’ she said.

Story from Jam Press (Ice Rink Disappointment) Pictured: A grab from video captured by Lupe Baeyens showing her (in red, blonde hair) and her friends attempting to skate on the ice rink but instead wobbling about and almost falling over due to the lack of ice at Bussey Rooftop Bar. Friends demand refund after paying ?15 for ?rooftop ice rink? only to discover there was no ice A group of friends demanded a refund after forking out ?15 to skate on a ?rooftop ice rink? that had no ice at all. Lupe Baeyens booked the experience at Bussey Rooftop Bar, Peckham, after seeing posters advertising the rink. The 29-year-old and her two friends thought it would be the perfect way to ?kick off Christmas?. But when they arrived on 19 Nov, they found that the rink was made up of plastic tiles rather than ice. ?We expected to be able to skate as all the posters were advertising a a glide along,? Lupe, from Brockley, south east London told What?s the Jam. ?After we got our skates, we saw there were only two other people there and there were plastic tiles instead of ice. ?We realised then that they wouldn?t have been able to get all the ice onto a high rooftop. ?As soon as you tried to skate, you would get stuck in the plastic and fall forward and there was no way you could glide.? The social media manager left after ten minutes and the friends were refunded after complaining via email the next day. She said: ?We thought it was hilarious but we felt a bit scammed as all the advertising said ice and even the big screen on the rooftop said ice and there was a picture of people skating. ?It was funny because there was no ice to speak of. ?We started walking around it and trying to skate but it was impossible. ?All we could do was walk and admire the view. ?There was nobody there so we had a good laugh and took photos and videos. ?After ten minutes we got bored, handed our skates in and went for a drink in the bar next door. ?It wasn?t the staff?s fault so I didn?t complain to them but I got an email address for head office and asked them for a refund the next day. ?It was a funny memory but we wouldn?t rebook or recommend it to anyone.? ENDS EDITOR'S NOTE:?Video Usage Licence:(NON-EXCLUSIVE) We have obtained a non-exclusive licence from the copyright holder. A copy of the licence is available on request. Video Restrictions: None.
The friends said they got bored with the attraction within minutes, but admitted it was a ‘good laugh’ (Picture: Jam Press)

“It was funny because there was no ice to speak of.

‘We started walking around it and trying to skate but it was impossible.

‘All we could do was walk and admire the view.

‘There was nobody there so we had a good laugh and took photos and video.’

Metro has contacted Bussey Rooftop Bar for comment.

Get in touch with our news team by emailing us at webnews@metro.co.uk.

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