Thousands aren’t able to access their orders from the shop (Picture: Getty)
Thousands of shoppers are unable to access their orders and the app of one of Britain’s biggest grocery giants.
Asda’s website has reportedly gone down for thousands across the country, leaving shoppers unable to access their orders or place new ones.
The majority of the problems appear to be with the app, with over 1,000 complaints registered on DownDetector.
The outage is affecting those in Manchester, Nottingham, London, Glasgow, Plymouth and Birmingham.
Issues first arose late afternoon yesterday, but appear to also be with the company’s website.
Many have been left without their weekly shop (Picture: Getty)
The outage comes after Asda announced it would trial a new self-service returns ‘drop box’ which allows shoppers to return unwanted or faulty items without speaking to anyone.
The trial is currently taking place at the Ashton-under-Lyne supermarket in Greater Manchester, and everything from grocery items and clothing, to electrical products can be returned via the machines.
Customers simply have to scan their receipts and the product’s barcode before depositing their return into either a cupboard (for groceries and electrical goods), or into a bin (clothing).
Alexander Lacy, Asda’s senior manager – retail front end service, said in a LinkedIn post that the changes would help reduce ‘queue times’ at customer service desks in-store, which were a ‘key pinch point’ for shoppers.
He added that a simple return via the machine should only take ‘around 30 seconds’. Pretty neat, huh?
Get in touch with our news team by emailing us at webnews@metro.co.uk.
For more stories like this, check our news page.
Related Posts:
- Natwest banking app goes down leaving thousands unable to access accounts News Natwest’s banking app is down for thousands of customers (Picture: AFP) Natwest’s banking app has gone down and left thousands of people unable to access their money. Over a thousand customers reported the issue as of 9am this morning, according to outage site DownDetector. The vast majority of complaints came…
- Sky Broadband goes down leaving hundreds without the internet News Sky Broadband is the second largest internet provider (Picture: Shutterstock/Poetra.RH) Sky services have gone down, with outages reported across the media company’s internet and TV services. More than 110 people have reported issues, according to DownDetector, a website that tracks user reports of internet disruptions. About 81% of issues are…
- Ding Junhui beats Chris Wakelin 10-7 in snooker’s International Championship final to pip ex-Asda driver to £175k prize Sports DING JUNHUI produced a stunning comeback to win the International Championship. The 37-year-old beat Chris Wakelin 10-7 to lift the trophy in China. GettyDing Junhui beat Chris Wakelin to win the International Championship[/caption] GettyDing was trailing heavily but produced a stunning comeback[/caption] Wakelin came flying out the blocks and raced…
- Unidentified virus left girl, 3, unable to walk, talk or eat on her own News Naomi rushed Daisy-Rae to hospital after she began showing odd symptoms (Picture: PA) A three-year-old little girl may never walk, talk or eat on her own again after ‘common cold’ left her with lifelong brain damage. Naomi Wall, 29, from Essex, said her three-year-old daughter, Daisy-Rae Reid, ‘loved’ food and…
- Wicked movie dolls for kids have PORN website linked on packaging as Barbie toymaker forced to apologise to parents News A MAJOR child’s toy brand is facing backlash from parents after a printing blunder sent kids to a porn website. Barbie makers Mattel have been working on a new range of dolls for the upcoming Wicked movie but creators failed to notice a huge issue on the packaging. MattelMattel is…
(Visited 1 times, 1 visits today)