Lloyds and Halifax down leaving thousands of customers locked out of banking apps

Mandatory Credit: Photo by Rafael Henrique/SOPA Images/REX/Shutterstock (13838827e) In this photo illustration, the Lloyds Bank logo is seen displayed on a smartphone. Logo illustration displayed on smartphones in Brazil - 21 Mar 2023
1800 Lloyds outages were reported at 11.30am (Picture: Rafael Henrique/SOPA Images/REX/Shutterstock)

Lloyds and Halifax went down earlier this morning, leaving some customers unable to access online and mobile banking.

Hundreds of issues were reported by users this morning, according to Down Detector.

Problems first begun just after 11am.

A spike of complaints saw almost 3,000 outages logged on the malfunction website.

Mandatory Credit: Photo by Thomas Fuller/SOPA Images/REX/Shutterstock (15135377i) In this photo illustration, the Halifax Bank of Scotland logo is seen displayed on a smartphone screen. Photo illustrations in Canada - 5 Feb 2025
62% of people are facing issues with mobile banking at Halifax (Picture: Thomas Fuller/SOPA Images/REX/Shutterstock)

According to Down Detector, 62% of people are facing issues with mobile banking at Halifax, while 30% reported online banking problems.

8% were also struggling with mobile log in.

While 67% Lloyds customers faced online banking disruption, with 32% suffering with mobile log ins.

A smaller 1% have found issues with online banking.

The number of complaints from customers has now dropped, with only dozens of people still reporting issues.

Halifax, Lloyds and Bank of Scotland are all part of the same banking group.

Bank of Scotland also had more than 100 outages reported on their system.

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