Lloyds bank app used by millions is down for users across the UK

Mandatory Credit: Photo by Rafael Henrique/SOPA Images/REX/Shutterstock (13838827e) In this photo illustration, the Lloyds Bank logo is seen displayed on a smartphone. Logo illustration displayed on smartphones in Brazil - 21 Mar 2023
The Lloyds Bank app is facing problems this morning (Picture: Rafael Henrique/SOPA Images/REX/Shutterstock)

Users of a popular banking app are facing an unwelcome payday surprise this morning.

The Lloyds Bank app, used by millions of people across the UK, is down for thousands of people, stopping them from being able to access their money.

Tracking website DownDetector started receiving reports at about 5am today, with the number of reported outages increasing steeply since then.

On X, one customer wrote: ‘I’ve just transferred money from another bank to Lloyds so I can pay my bills. And now I can’t get access to my money as my app keeps crashing!’

Lloyds Bank also owns Halifax and the Royal Bank of Scotland, and DownDetector is also reporting outages with the Halifax app – though none have been reported on the RBS app so far this morning.

Sign up for all of the latest stories

Start your day informed with Metro’s News Updates newsletter or get Breaking News alerts the moment it happens.

Lloyds is yet to issue an official statement about the outage, but has replied to several customers affected on X.

A spokesperson said: ‘Hi, I’m Scott. Sorry about this. Some customers are having issues with our app right now. Bear with us as we fix this.’

The same message was also shared on Halifax’s X account.

Customers affected by the outage are being advised to wait and try to access the app again later on.

Got a story? Get in touch with our news team by emailing us at webnews@metro.co.uk. Or you can submit your videos and pictures here.

For more stories like this, check our news page.

Follow Metro.co.uk on Twitter and Facebook for the latest news updates. You can now also get Metro.co.uk articles sent straight to your device. Sign up for our daily push alerts here.

(Visited 2 times, 1 visits today)

Leave a Reply

Your email address will not be published. Required fields are marked *