Thousands of Verizon customers across the country, including in Chicago, reported service outages Saturday.
In a statement to the Sun-Times, Verizon said it was aware of the outages and was “working quickly to identify and solve the issue.”
“We are aware of a software issue impacting wireless service for some customers,” a spokesperson said. “We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.”
Nearly 24,000 Verizon customers across the country experienced outages about 2:30 p.m. Saturday as the outage peaked, according to the website Downdetector.com; that number had dropped to about 18,000 about an hour later. In Chicago, about 1,700 customers were affected at the outage’s peak.
Almost 60% of the outage reports were for mobile devices, with 40% of those reporting having no signal, according to the site.
Katherine Cruz, a communications manager for Verizon, said Saturday night that the company was beginning to see service restoration in the areas affected by the outage.
In an emailed statement, Cruz said engineers have been “working diligently on today’s service disruption” and are continuing efforts to ensure all remaining customers are fully restored as soon as possible.
“We appreciate your patience as we have worked through this issue,” Cruz added.
Related Posts:
- Trump administration plans to remove nearly 700 unaccompanied migrant children, senator says News By REBECCA SANTANA, AMANDA SEITZ and VALERIE GONZALEZ, Associated Press WASHINGTON (AP) — The Trump administration is planning to remove nearly 700 Guatemalan children who had come to the U.S. without their parents, according to a letter sent Friday by Sen. Ron Wyden of Oregon. The removals would violate the…
- CPS Board ratifies $700,000 settlement with former Lincoln Park High School administrators News Chicago Public Schools will pay $700,000 to two former Lincoln Park High School administrators who were fired in 2020 over claims that they mishandled sexual misconduct allegations involving the school’s boys basketball team. The Chicago Board of Education voted Thursday to unanimously approve the settlement with the school’s former interim…
- Steelers’ Will Howard Speaks out on How Hand Injury Impacts His Rookie Year Sports The Pittsburgh Steelers received pushback for their decision to place rookie quarterback Will Howard on injured reserve to begin the 2025 NFL regular season. With that decision, Howard will not be able to practice with the team during at least September. Steelers insider Mark Kaboly argued the decision could lead…
- UK music festival axed days before start despite thousands of tickets sold Entertainment A major Cheltenham music festival has been suddenly cancelled(Picture: Getty Images) A major music festival due to take place in Cheltenham this weekend has been cancelled, just days before fans were set to arrive. Around 4,500 tickets had been sold for the Cheltenham Tribute Festival, which was due to be…
- Thousands of redheads celebrate their strands at a festival in the Netherlands News By Molly Quell | Associated Press TILBURG, Netherlands — The southern Dutch city of Tilburg is seeing more color than usual this weekend, as thousands of redheads from all over the world gather in the Netherlands for a once-a-year festival to celebrate their flaming locks. Related Articles Lowriders will be…
(Visited 1 times, 1 visits today)