By Katherine Doherty | Bloomberg
Bank of America is continuing to hire even as artificial intelligence and other technology tools take over jobs and cut off many traditional career paths.
Next week, 2,000 summer interns and another 2,000 full-time recruits from college campuses will flock to Bank of America’s offices. They’ll start in roles across the firm’s eight lines of business, including consumer, investment and corporate banking, according to Josh Bronstein, the company’s head of global talent.
“This is an important leadership pipeline for us, where we bring in a broad group of talent who can come and grow long-term careers with us,” Bronstein said in an interview. “While certainly some of the work changes as a result of technology, that doesn’t mean our aggregate campus-class needs change.”
Bank of America, seeking to keep a lid on expenses by maintaining a flat headcount, is redeploying people across the company and using AI to make them more efficient. Last year, executives at the Charlotte, North Carolina-based company laid out several financial targets aimed at raising revenue and lowering the firm’s efficiency ratio across business lines.
The bank hired roughly 18,000 people globally in 2025, reaching a total 213,207 by the end of the year. Though that number dipped to 212,134 in the first quarter, Bronstein said the company is still hiring at a similar pace to a year ago, and the class of summer interns and full-time recruits is roughly the same as well.
“We need young people,” Bank of America Chief Executive Officer Brian Moynihan said in a Bloomberg Television interview Wednesday afternoon. “We are always hiring people into this company, trying to create opportunity for people.”
Nationwide, job openings jumped in April to the highest level in almost two years and layoffs fell, adding to signs the labor market remained resilient even as businesses navigated rising energy costs sparked by the Iran war.
“We are committed to bringing in external talent to the company, at the same time managing the headcount of the company responsibly,” Bronstein said. That means letting people go naturally through attrition and using technology to expand the business through other means.
“We appreciate that capacity is created as a result of tech implementation, like AI,” Bronstein said.