BI Spotlight: Leaders from Bank of America, Cigna, TBWA, and Deloitte, talk about how companies can help employees develop resilience in the face of unprecedented stress and challenges

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Business transformation has been a boon for global companies, but has also created stress for workers trying to keep pace with change.
The workplace has faced unprecedented levels of stress over the past several months, with the onset of the global pandemic, and America’s reckoning with systemic racism.
This BI Spotlight event, “Building a Mentally Resilient Remote Workforce” addressed how companies can effectively help its employees manage stress, anxiety and depression, stay healthy, and feel more productive.
Moderated by Insider CMO Jenifer Berman, the event featured Jennifer Fisher, chief wellness officer of Deloitte, Anne Oxrider, senior vice president of wellness programs for Bank of America, Dr. Douglas Nemecek, chief medical officer for Cigna Behavioral Health, and Doug Melville, chief diversity officer for TBWANorth America.

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Business transformation is the source of positive innovation in the workplace, as well as stress on individuals trying to keep up with rapid changes that are taking place.

The last several months have layered even more stress on workers, as the global pandemic sent many off to home offices, and many others to workplaces fraught with new kinds of risk. In addition, and more recently, the US has been reckoning with increased awareness of systemic racism at every level of society.

BI Spotlight convened a panel of experts to talk about the implications of these events for employers and their teams titled, “Building a Mentally Resilient Remote Workforce”. The event featured Jennifer Fisher, chief wellness officer of Deloitte, Anne Oxrider, senior vice president of wellness programs for Bank of America, Dr. Douglas Nemecek, chief medical officer for Cigna Behavioral Health, and Doug Melville, chief diversity officer for TBWANorth America.

“Mental wellness overall has become a touchstone issue for companies,” said Jenifer Berman, CMO of Insider, who moderated the discussion. “Pre-COVID it was a central theme. At the World Economic Forum at Davos it seemed to be one of the topics that seemed most prevalent across the board. The last few months have only accelerated that converation.”

Mental-health awareness has evolved as companies first focused on physical health and wellbeing. “Like all big firms, we did the very trendy ‘let’s go do wellness and get Fitbits and start walking and focus on physical health,” said Anne Oxrider, senior vice president of wellness programs for Bank of America.

“You do that for about a year and you realize very quickly that having that singular conversation about your physical health without addressing the full person…you are going to end up deteriorating any successes that you have,” Oxrider said.

Mental-health issues impact people and teams alike

Dr. Douglas Nemecek, chief medical officer at Cigna Behavioral Health, said the company had been conducting research over the past few years into the topic of loneliness and social isolation, which is connected to other health risks such as heart disease and diabetes. The latest data at the end of 2019, “found that the numbers had actually gotten worse,”said Nemecek, who said that 61% of those surveyed identified as …read more

Source:: Business Insider

      

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